Effective Date: 1 jan 2025
At Ezcuti & Tour Sdn. Bhd. (“Ezcuti”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, ezcuti.com.my, and the services provided by our car rental and travel agency.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
1.1 Personal Information:
- Name
- Contact details (email address, phone number, etc.)
- Payment information (credit card details, etc.)
- Identification documents (e.g., driver’s license, passport) for car rentals or travel bookings
1.2 Non-Personal Information:
- Browser type
- IP address
- Device type
- Cookies and similar tracking technologies
1.3 Sensitive Data:
- Information about preferences or special requirements, such as dietary restrictions or medical needs, relevant to travel services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process car rental and travel bookings.
- To communicate with you about your reservations or inquiries.
- To comply with legal and regulatory requirements.
- To improve our website and services through analytics.
- To send promotional offers and updates (you can opt-out at any time).
3. Sharing Your Information
We do not sell your personal data. However, we may share your data with trusted third parties:
- Payment processors for secure transactions.
- Partner companies (e.g., airlines, hotels, and car rental providers) to fulfill your booking.
- Law enforcement or regulatory bodies when required by law.
- IT service providers to maintain website functionality.
4. Data Security
We use advanced security measures to protect your data, including encryption, firewalls, and secure servers. However, no online platform can guarantee 100% security.
5. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Objection: Object to certain uses of your data.
To exercise your rights, contact us at admin@ezcuti.com.my.
6. Cookies Policy
Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings, though this may limit certain website functionalities.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@ezcuti.com.my
Phone: +60 10-866 6088
Website: www.ezcuti.com.my